The cancellation process for a CFDI 4.0 in Cord follows the regulations dictated by the SAT.

Cancellation Reasons (SAT Catalog)

When clicking on “Cancel Invoice”, the system will ask you to choose a mandatory reason:

• 01 (Errors with relationship): Use it when you made a mistake in the price or concept and you are going to issue a new invoice that replaces this one. Important: You must first issue the new invoice relating the original one, and then cancel the original one pointing to the new one.
• 02 (Errors without relationship): Use it when you made a mistake in the client’s RFC. Cancel it and do it again from scratch.
• 03 (The operation was not carried out): Use it if the sale simply fell through and was never paid.
• 04 (Nominative operation related in global): Exclusive for the general public.

Cancellations with Acceptance

If the amount exceeds $1,000 MXN or more than 24 hours have passed, the SAT will place the cancellation in In Process status. Your client will receive a notice in their Tax Mailbox (Buzón Tributario) and has 72 hours to accept or reject it. If they do not respond within that period, the SAT will cancel it automatically (Fictitious Negative).